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Keep your Pink® Batts® deliveries no stress. Always. 

Our Delivery Service Promise*:

 

Next day delivery

For standard stock items (category A) we provide delivery next working day for all freight zones except S3 and S4. Order for freight zones S3 and S4 placed before 12.00 noon will be delivered in two working days.

Orders need to be placed before:
12.00 noon North Island
3.00 pm Auckland metropolitan
12.00 noon South Island
2.00 pm Christchurch metropolitan

Delivery is by close of business - we cannot give precise delivery time

Freight included

Freight is included in the price based on freight zones and minimum order quantities. Minimum quantities: orders over 10 bales of insulation, 10 rolls of DuPont Tyvek® or Sisalation®, 10 bundles of Malthoid® (or orders over $500 excluding GST).


Orders below the minimum quantity


We are happy to assist with orders under the minimum and with urgent deliveries; however there will
be a minimum freight surcharge of $50.00 + GST. Please check with customer services before ordering.

Commercial Project - site delivery service

We will assist you with “Commercial Project” deliveries however there will be a delivery charge
associated with this service. Please contact our customer services staff to confirm the availability and
cost before ordering.

Collections

While Tasman Insultion sites are not able to offer customers the option of picking up product as a matter of course,
we will endeavour to accommodate your needs should unforeseen circumstances arise.

Advanced advice three hours prior is needed.

For safety reasons drivers may be asked to leave the site if they arrive with no documentation i.e.: copy of merchant order number.

Invoicing

Your order will be invoiced on the day it is dispatched from our warehouse.

 

*T&Cs apply. Explore the copy of Tasman Insulation New Zealand Limited Delivery Service Promise or contact Customer Services on 0800 746 522 or email customer@pinkbatts.co.nz

Full copy of Delivery service promise- pdf

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